DBXChange middleware

The DBXChange middleware is software that manages the secure transfer of information between the SAM Pro database and the outside world. Comprised of the Remote Procedure Call (RPC) engine and Web services, DBXChange enables applications and hardware to transmit and receive specific data to and from SAM Pro Enterprise's ODBC-compliant database. DBXChange middleware provides a rapid return on investment for firms with field service, construction and facilities maintenance needs.

Benefits — DBXChange middleware

Connect all the right pieces of your business by communicating directly with the database from the wireless field service software components
Grant customers access to the information you choose and the opportunity to submit service requests, manage open work orders, review/approve/decline quotes and/or run custom reports
Requires only Internet access and a browser
Leverage existing technologies such as the Web, e-mail and fax for improved efficiency

Features — DBXChange middleware

Communicates to any SMTP-compliant e-mail server
Can read and update database from pre-formatted keyword e-mail message
Can be configured to listen on any TCP port
Supports Interactive Voice Response (IVR) software

enterprise automation software for service, construction, facilities + more

DBXChange middleware

Benefits — DBXChange middleware

Features — DBXChange middleware