wireless field service software: techanywhere

TechAnywhere supplies field technicians with wireless field access to current work orders using BlackBerry wireless devices or tablet PCs. Since your mobile workforce is wirelessly connected to vital information, you will realize greater efficiency from field service to the back office. Furthermore, the latest implementation of TechAnywhere’s field service software leverages the benefits of tablet PCs to better emulate the paper work orders that techs are used to.

The tablet PC solution reduces the learning curve for techs, allows contractors to load other software on the wireless device (such as an estimating package or MS Office) and eliminates data entry in the back office. Best of all, there are no software integration issues since this powerful wireless dispatch and field service software is fully integrated with SAM Pro Enterprise.

Benefits — Wireless Field Service Software, TechAnywhere

Increase accuracy and make fewer mistakes since information is recorded immediately
Improve efficiency and reduce overhead in the back office
Different hardware solutions are available – from BlackBerry to tablet PC – to best fit your wireless needs and price range
Have instant, real-time access to information entered in the field that is immediately available across the entire software system
Prove to customers that you are providing value by recording important system operating parameters through Escalation Manager

TechAnywhere — Which implementation is right for your firm?

Our wireless field service software, TechAnywhere, is a feature-rich component of SAM Pro Enterprise with a core functionality that remains the same across hardware solutions. Compare the following hardware platforms below to select the implementation that is right for your service, construction or facilities maintenance management business.

	BlackBerry	Tablet XP
Keyboard type	Thumb	None
Primary input method	Keyboard	Stylus
Ultra portable (fits in pocket)
Utilizes secure, password-protected network
Can notify customer service rep of new customer requests
Receive active notification of a pending work order
Fully integrated with back office and service management software, SAM Pro Enterprise
Add labor, material and inventory to work orders
Update work order status in real time
Eliminates duplicate data entry
Utilizes "store and forward" synchronization when outside of range
Fully replaces paper work orders / job tickets
Capture signature electronically
Fax a signed work order within the wireless field service software
Can run other software packages (like MS Office) simultaneously
Emulates paper work orders that techs are used to
Wireless field service software that supports voice dictation
Eliminates complicated menu navigation systems
Attach scanned documents or images to work orders
Accept and process credit card payments in the field
Generate and print invoices for completed work orders while on site
Download the comparison chart. [PDF 68 KB]

BlackBerry is a Registered Trademark of RIM.

wireless field service software for service, construction, facilities + more

wireless field service software: techanywhere

Benefits — Wireless Field Service Software, TechAnywhere

TechAnywhere — Which implementation is right for your firm?