DBXChange middleware

The DBXChange mddleware is software that manages the secure transfer of information between the SAM Pro Enterprise database and the outside world. Comprised of the Remote Procedure Call (RPC) engine and Web services, DBXChange enables TCP/IP-based applications and hardware to transmit and receive specific data to and from SAM Pro. DBXChange middleware provides a rapid return on investment for firms with field service, construction and facilities maintenance needs.

Benefits — DBXChange middleware

Connect all the right pieces of your business by communicating directly with the database from the TechAnywhere and ServiceAnywhere components
Grant customers access to the information you choose and the opportunity to submit service requests, manage open work orders, review/approve/decline quotes and/or run custom reports
Requires only Internet access and a browser
Leverage existing technologies such as the Web, e-mail and fax for improved efficiency and greater value

Features — DBXChange middleware

Communicates to any SMTP-compliant e-mail server
Can read and update database from pre-formatted keyword e-mail message
Can be configured to listen on any TCP port
Supports Interactive Voice Response (IVR) software

enterprise automation software and middleware for service + construction

DBXChange middleware

Benefits — DBXChange middleware

Features — DBXChange middleware