Article: Data-Basics Sam Pro Enterprise Mobile Field Service Software Wins Award at 2012 AHR® Expo

Publication: Field Technologies Online
Article: Tablet PCs Mean More Time, Less Paper

Publication: ACCA Contractor Excellence
Article: When it's time to move on: tips for contractors looking for software [PDF]
Most contractors realize at one time or another that the company has outgrown its software. This realization may occur because computers are freezing up or data is being corrupted or perhaps the software can't generate a report that's now needed. Still, some have a difficult time giving up a system that has "always worked up until now." [07.28.10]

Article: The 2010 User's Group Meeting will take place September 12 - 14, 2010 in Cleveland, Ohio. It is an educational experience for all that attend, where users learn to get more out of SAMPro Enterprise. Download the PDF brochure [07.26.10]

Publication: FacilityBlog from Today's Facility Manager
Article: Free Tablet PC Contest, Courtesy of Data-Basics
Data-Basics, a provider of management software solutions to service, construction, and facilities management teams, has announced its "Get the BIG Picture" giveaway for a free tablet PC. By simply viewing a demonstration of TechAnywhere (the company's wireless field service software optimized for tablet PC devices), a visitor's name will be entered in the drawing. [10.18.07]

Publication: Best Buy World News.com
Article: Data-Basics' 2007 User's Group Meeting Breaks Attendance Record
Record number of firms using SAMPro Enterprise converge in Cleveland for annual seminar. [9.17.07]

Publication: Plumbing & Mechanical Magazine
Article: Data-Basics to Hold Annual User's Group Meeting in September
Data-Basics, a leading provider of facilities and service management software, announced that its annual User's Group Meeting will take place from Sept. 9-11 in Cleveland. This year's event is open to all companies that use, or have interest in upgrading to, SAMPro Enterprise. [7.20.07]

Publication: Contracting Business
Article: William A. Harrison Selects Management Software from Data-Basics
The HVACR firm selected Data-Basics' SAMPro Enterprise software to unify its accounting and service management operations under a single, enterprise-wide software package. [5.08.07]

Publication: The ACHR News
Article: Software Sophistication Bar Keeps Inching Up
"For years the HVAC trade has shown the best of the best equipment at annual shows like the 2007 International Air-Conditioning, Heating, Refrigerating Exposition (AHR Expo). Manufacturers brought an array of products designed to improve efficiency, ease-of-maintenance, and to give a wider variety and choice." [2.19.07]

Publication: Constructech
Article: Data-Basics Enhances Accounting
Drawing upon input and request from customers, Data-Basics Inc., Cleveland, Ohio, has added several enhancements to its SAMPro Enterprise accounting and service management software suite. [2.12.07]

Publication: International Facility Management Association
Article: Data-Basics Releases SAMPro Enterprise Version 7.0
"All of these new features come directly from our customers. While some of the enhancements to version 7.0 may not seem flashy on the surface, advancements in areas such as accounting and Rules-Based Management have expanded the depth of SAM Pro, which make running a service business more profitable." [1.19.07]

Publication: Contractor Magazine
Article: Feldman on Computers
SAMPro Enterprise is a proactive comprehensive service management, mobile workforce and back-office accounting solution for HVACR contractors involved in service work, construction and facilities management. [12.01.06]

Publication: Professional Retail Store Maintenance Magazine
Article: Software Satisfaction [PDF]
A few years back, Mick Jagger sang, "You can't always get what you want." Instead he concluded, "Sometimes... you get what you need." While this may be true of many situations in life, it doesn't have to be true when working with technology providers to meet the needs of your facilities management operation. [9.21.06]

Publication: The Air Conditioning, Heating and Refrigeration News
Article: Rodenhiser Updates Management Software
"We had been looking for new software for several years," said Andy Rodenhiser, president. "So it was important that the software fit the company now and would be flexible enough so that we wouldn't outgrow the software in a few years. I didn't want an application service provider," he said. "I wanted a relationship with someone who would work with us going forward." [9.04.06]

Publication: Constructech
Article: BlackBerry in Construction
Using the technology from the company [Data-Basics] to manage dispatching, service management, and accounting, it [Alpine Mechanical Services] was looking for the system to provide direct access of daily schedules and equipment data via BlackBerry devices. [8.30.06]

Publication: Constructech.com
Article: Extending Operations
"This is a good example of a contractor recognizing a need within operations and working with its technology provider to allow current applications to conform to the need." [7.11.06]

Publication: The Air Conditioning, Heating and Refrigeration News
Article: Smart Diagnostics Help Technicians Look Good (Requires Subscription)
"One of the biggest improvements was the ability to create automatic notifications and reporting," said John Kunzier, vice president of business development for Alpine Mechanical Services LLC. "The standard process in the industry was to have a customer service representative communicate with the customer as the status of call changes. We used the automatic notification system to take over this task and it dramatically changed our internal process." [6.26.06]

Publication: SJIndustries.com
Article: South Jersey Energy Service Plus Signs with Data-Basics for Integrated Service Management Software Solution
"We're excited to have a system that will allow us to grow more efficiently," said Bob Fatzinger, vice president and chief operating officer, South Jersey Energy Service Plus. "A system like this will allow us to implement new offerings for our customers more quickly, and to integrate these offers seamlessly into our existing portfolio of products and services." [6.13.06]

Publication: Constructech
Article: Updating Systems
"Putting a new software package in is more than a technical change, it's also a cultural one," says Pete Hoffman, controller, Del-Monde. "And having effective inventory controls in place will help us to change how we do business." [5.18.06]

Publication: IndustrySearch.com
Article: Carmichael Engineering Ltd. Selects SAMPro Enterprise Software from Data-Basics
"We know that scheduling over 250 multitrade technicians – all while simultaneously executing preventative maintenance programs, installation projects and service calls over a wide scope of equipment applications – requires the best in infrastructure management tools. SAMPro Enterprise is fundamentally designed to facilitate this challenge. Plus, the ability to have a system that flags problems was a key factor in our decision to go with SAM Pro." [3.13.06]

Publication: The Air Conditioning, Heating and Refrigeration News
Article: Software Solutions from Data-Basics (Requires Subscription)
HVAC company Encon finds total software solution with SAMPro Enterprise. [2.27.06]

Publication: ASHRAE Journal
Article: 2006 AHR Expo Announces Innovation Award Winners
[article no longer online, please contact Data-Basics for the full story]
TechAnywhere 2.0 for tablet PCs combines the look of paperwork orders with enhanced functionality: drop-down boxes for accurate data entry, automatic conversion of handwriting to text, and online access to equipment history, notes and specifications. [12.08.05]

Publication: The Air Conditioning, Heating & Refrigeration News
Article: Data-Basics: Mobile Workforce Software (Requires Subscription)
Version 2.0 of TechAnywhere, the mobile workforce software, supplies field techs with mobile access to work orders using wireless field devices, including Blackberry devices and tablet PCs. According to the company, the implementation of 2.0 for tablet PCs leverages all the benefits of this type of unit, from handwriting recognition to the ability to load other software packages on one machine. [11.09.05]

Publication: Instrumentation News
Article: Data-Basics Introduces the Next Generation of Mobile Workforce Software, TechAnywhere 2.0
Staying ahead of the curve once again, Data-Basics Inc. has rolled out the next generation of its mobile workforce software, TechAnywhere 2.0. [10.17.05]

Publication: Accounting Software 411
Article: ClimaTech Signs with Data-Basics for Comprehensive Dispatch and Field Service Management Software Solution
"We feel the service dispatching capabilities in the software will enable us to grow our business without adding additional overhead," said Bradley Taback, president of ClimaTech. "In addition, the software will provide us with more information needed to operate our business as well as allow our customers internet access to critical information which will help them run their businesses more effectively." [8.19.05]

Publication: Integrated Solutions Magazine
Article: Field Service Scheduling Enables Business Growth
The UHL Company replaced its paper-based service management process with an integrated scheduling solution and grew its service segment 17% without hiring additional staff. [6.01.05]

Publication: The Air Conditioning, Heating and Refrigeration News
Article: Service Management Software (Requires Subscription)
SAMPro Enterprise proactively manages daily operations, automatically schedules critical reporting agendas and streamlines communications with sales reps, technicians, subcontractors, suppliers, and customers via the Web. [4.28.05]

Publication: Contractor Magazine
Article: Solutions for Service and Project Management
Access is among the most popular buzzwords bantered about in construction lately. Accumulating project information in a reliable and orderly fashion and being able to quickly access and communicate it to others is a goal of many project management software solutions. SAMPro Enterprise software Version 6.1 suitable for service, construction and facilities maintenance firms, includes several proactive field service and dispatch components that enable personnel to manage daily operations, and communicate and respond to a broad range of field service activities. [4.01.05]

Publication: ITBusiness.ca
Article: Bell replaces database tools to speed up service calls
[article no longer online, please contact Data-Basics for the full story]
Building on efforts to simplify the customer experience through the integration of its database applications, Bell Canada selected software from Data-Basics, a company in Ohio that provides Web-based enterprise software for the service and facilities management industries. "We expect to see an immediate reduction in the amount of data entry required to facilitate client service requests," said Lee McLeod, technology application specialist with Bell Canada. "Secondly, our staff and our clients will benefit from the Escalation Manager built into the software." [2.23.05]

Publication: ACCAbuzz
Article: SAMPro Enterprise 6.1 Released
Data-Basics has unveiled version 6.1 of its SAMPro Enterprise software suite. The version boasts innovative, new features and improved usability to further automate workflow and help companies improve their business performance. [2.22.05]

Publication: FMLink
Article: Retail and Restaurant Contractor Chooses SAM Pro (Requires Free Subscription)
After searching for years to find a software solution to more efficiently run its business, Nationwide Interior Contractors--a national retail flooring contractor based in Bohemia, New York--has recently selected Data-Basics to unite its management and accounting departments under one, integrated system. [12.15.04] (Requires Free Subscription)

Publication: Professional Retail Store Maintenance Magazine
Article: Technology Tutor: Part 4 [PDF]
Effective communication between stores, facility management departments and service providers is a must in today's competitive environment. By utilizing well established and cutting-edge technologies, facility managers can achieve unprecedented efficiency and control over the work order management process. [10.01.04]

Publication: ACCABuzz
Article: Data-Basics Delivers Integrated Service Management Solution
Data-Basics will install its signature SAMPro Enterprise suite to increase operational efficiency and improve connectivity to Advanced Power Control customers. [9.01.04]


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