DBXChange middleware

The DBXChange Middleware is middleware that manages the secure transfer of information between the SAM Pro database and the outside world. Comprised of the Remote Procedure Call (RPC) engine and Web services, DBXChange enables TCP/IP-based applications and hardware to transmit and receive specific data to and from Sam Pro's ODBC-compliant database. DBXChange Middleware software provides a rapid return on investment for facilities maintenance and building operating management firms.

Benefits — DBXChange middleware for Facilities Maintenance Management

Connect all the right pieces of your business by communicating directly with the database from the TechAnywhere and ServiceAnywhere components
Grant customers access to the information you choose and the opportunity to submit service requests, manage open work orders, review/approve/decline quotes and/or run custom reports
Requires only Internet access and Internet Explorer™ – no software or files to download
Leverage existing technologies such as the Web, e-mail and fax for improved efficiency and greater value

Features — DBXChange middleware for Facilities Maintenance

Communicates to any SMTP compliant e-mail server
Can read and update database from pre-formatted keyword e-mail message
Can be configured to listen on any TCP port
Supports Interactive Voice Response (IVR) software

enterprise automation software + middleware for facilities maintenance

DBXChange middleware

Benefits — DBXChange middleware for Facilities Maintenance Management

Features — DBXChange middleware for Facilities Maintenance