rules-based management technology
At the core of SAM Pro Enterprise is Data-Basics' signature technology known as Rules-Based Management (RBM). With RBM, your facilities management operation establishes a set of rules that the software automatically enforces at the first sign of a potential problem.
By raising flags and addressing issues before they get out of control, Rules-Based Management can aid in executing your firm's facilities management needs with seamless efficiency. Furthermore, your firm will be able to streamline operations and enable management by exception.
Benefits — Rules-Based Management Technology for Facilities Management
- Automating many of the day-to-day tasks that currently require personnel can eliminate the need for additional staff
- Improved efficiency leads to measurable Return On Investment
- Rules Based Management is field-tested: facilities management firms have already found RBM to be a vital tool in industries that include field service, construction, facilities management, HVAC, specialty contracting and national call centers
Facilities Management by Exception at Work
In a study conducted by the Aberdeen Group and the Association for Services Management (AFSM) International, Data-Basics and our partner Engineering Excellence was recognized top entries of
successful software implementations in service management.
And in the time since SAM Pro was implemented at Engineering Excellence, it has gone on to become
Contracting Business's 2005 Commercial Contractor of the Year; further proof that the results of Rules-Based Management can be seen where it really matters — a firm's bottom line.
Rules-Based Management in Action
The following video is a short, 2-minute overview of Rules-Based Management when handling an example scenario of work order escalation. In it, you'll discover how Rules-Based Management keeps projects on track from the opening of a work order through the billing process.
So sit back and see
RBM at work. (The movie
requires the Flash Plug-in. Also, be patient: depending on your connection, the movie may take a few moments to load – 333 KB.)
