Field Service Software for Service Technicians
The SAMPro Enterprise ERP System Field Service Software Suite
Mobile Field Service Software for Technicians
TechAnywhere™ Service Technician App by Data-Basics
TechAnywhere is comprehensive mobile field service software developed to help contractors streamline communication between the field and the back office. Through a unique interface, SAMPro’s mobile technician app gives service technicians the power to electronically fill out job tickets, send and receive work order updates, generate purchase orders, and much more, directly from the field.
Remaining highly competitive in today’s market requires advanced mobile workforce solutions. Eliminate integration issues, achieve greater accuracy, improve efficiency and finally go paperless with our state-of-the-art mobile service software.
Mobile Field Service Software Features:
- Capture Equipment Level Labor, Material & Work Performed
- “Store and Forward” Technology
- On-Call Technician WO Creation
- Integrated Google Navigation
- Custom Document Upload/Download
- Integrated Picture Capturing
- Electronic Signature Capture
- Create Quotes in the Field
- Tech Created Purchase Orders
Mobile Technician Software with Advanced Technology
Faster service and increased customer satisfaction are quickly realized when your mobile workforce can easily communicate with your back office. As a fully-integrated component of the SAMPRo Enterprise ERP system, TechAnywhere’s power as an advanced communications tool is just the beginning of its functionality.
Utilizing secure, password-protected connectivity, mobile technician software lets your technicians easily capture vital client information, report activity, update work orders and much more through any Android wireless device. With the accuracy of information recorded directly from the field and the added power of “store and forward” synchronization when out of network range, you’ll never lose work order data again.
Service Technician Software to Finally Go Paperless
TechAnywhere is entirely electronic, offering unmatched back office efficiency. Implementing a truly paperless operation is one of the fastest ways to reduce traditional office overhead. All new information entered by your techs is automatically stored to the work order, and shared instantly with the back office. TechAnywhere mobile field service software updates information such as work order status, quote creation, and received POs/PO Status in real-time across the entire system, further lessening clerical workload and expense.
- Completely eliminate double entry of work orders
- Add labor, material and inventory to work orders
- Allow “on-call” technicians to create work orders in the field
- E-mail work order receipts and invoices (no mobile printer needed!)
- Upload site or equipment photo documentation
- Integrated camera and barcode reader support
- Capture electronic signatures
Convenient Platform Designed for Mobile Technicians
A user-friendly platform is one of the most important features of mobile field service software. TechAnywhere lets you customize fillable PDF forms specific to unique clients, and with a camera feature built directly into the app, technicians can quickly and easily capture detailed equipment images even when operating within narrow appointment schedules.
TechAnywhere mobile technician software is designed for on-the-job convenience and makes it easy for your field team to:
- Navigate the menu;
- Change screens;
- Enter information;
- Capture detailed images;
- Order parts or equipment;
- View new work orders;
- View and update equipment records.
Techs Have Access to the Information They Need When They Need It
The ability to access client and technical information on-demand is paramount to providing fast and efficient service on-site. Techs can quickly open and view all of the information in a client site record, accessing work history, notes, blueprints, or schematics which can greatly expedite complicated diagnostics and repair time.
The TechAnywhere service technician mobile app is a powerful communication tool. Techs can have easy access to the resources they need to maximize performance, productivity and client satisfaction all at the same time.
- Real-time, on-demand equipment and metrics history look-ups
- Real-time, on-demand inventory stock status look-ups
- Refrigerant tracking and reporting
- Access to pertinent records
- Quoting capabilities in the field
Integrated Mobile Service Software For Your Entire Business
As leaders in the industry, we strive to bring you the best mobile service software available and our integrated solutions are a perfect fit to our robust list of ERP components. In addition to our mobile field service software, SAMPro Enterprise offers a variety of mobile solutions to accommodate the needs your of growing business and expanding mobile workforce: HR documents, remote time entry, on-the-road access to critical information, and more;
TechAnywhere interfaces seamlessly with the following components to maximize service, efficiency, and profitability: