Data-Basics Premiers TechFinder at AHR Expo 2003

HVAC Contractor Rolls Out Second Phase in its Implementation of SAMPro Enterprise

CLEVELAND — January 15, 2003 — Data-Basics is pleased to announce that it will be demonstrating its new TechFinder dispatching feature at the AHR 2003 Exhibition in Chicago. The TechFinder works with your dispatcher to quickly identify and assign the call to the optimal technician and best date. The TechFinder software offers:

Streamlined processing
» Intuitive graphic interface
» Automatic certification checking
Optimized day-to-day operations
» Enhanced dispatcher/service coordinator productivity
» Intelligent rescheduling for emergency calls
» Seamless integration with the Web client interface (CSRAnywhere), wireless tech and subcontractor applets
Improved customer satisfaction

TechFinder will be included in Version 5.0 of Data-Basics SAMPro Enterprise software, slated for release next month.

About Data-Basics Inc.

Data-Basics Inc. (www.databasics.com) is a leading provider of enterprise software solutions for the service, construction and facilities management industries. Offering a fully integrated system, Data-Basics helps companies plan and track enterprise-wide activities in real time while managing data in a customized, secure environment. Based in Cleveland, Ohio since its establishment in 1974, Data-Basics is a privately held company with more than 25 software professionals and a growing network of dealers and sales representatives throughout the U.S. and North America.

Contact
Jean Knox, Data-Basics, 216-663-5600, jknox

databasics.com
Thomas Bubnick, Data-Basics, 216-663-5600, tbubnick

databasics.com

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software for service, construction, facilities maintenance + more

Data-Basics Premiers TechFinder at AHR Expo 2003

About Data-Basics Inc.